Privacy policy

Data controller

Servicios Médicos Cristóbal Davanzo Limitada (tax ID 76.301.636-6), registered at Caiquén 49, Lonco Parque, Chiguayante, Chile. Privacy contact: florencia.pellegrini@doctordavanzo.cl.

What data we process and why

This site has no forms. Data reaches us only when you write by WhatsApp, email or phone: your name, your number and the content of your message. We use it to reply and arrange your evaluation. Please do not send clinical information that way; we will ask for it at the consultation.

With your consent we use measurement cookies (Google Analytics and Meta) to understand how the site is used. They do not load if you decline, and you can change your choice under “Cookie settings” at the bottom of each page.

Who it is shared with

With the providers that make the service possible: Vercel (hosting), WhatsApp and Meta (messaging and, if you accept, measurement), Google (measurement if you accept, and maps if you request them). Some are outside Chile. We do not sell your data.

How long we keep it

Up to 12 months after your last contact, unless the law requires keeping it longer.

Security

The site uses HTTPS and stores no clinical data. Access to messages is limited to the team handling requests.

Your rights

• Access your data and request correction.
• Request deletion, blocking or object to processing.
• Request portability.
• Withdraw your consent at any time.

To exercise them, write to florencia.pellegrini@doctordavanzo.cl. You may also complain to Chile’s Personal Data Protection Agency.